Q. I have found a well in my garden and want to put it back into use what pump do I need?
Firstly the well would need to be pump tested in order to obtain the yield. Secondly we would need to determine (a) what will the water be used for (b) where will it be pumping to (c) do you require a pressurised system (d) what voltage do you require.
Once all these factors have been established then we can then provide an estimate. We have a range of well type submersible pumps for deep wells, or alternatively a surface jet pump could be used for shallow wells.
Q. I have found a borehole on my property and want to put it back into use what pump do I need?
As above we firstly need to carry out a pump test to determine the yield. However prior to this we would search our extensive well and borehole records to establish the bore depth, rest water level and other useful information. We then need to establish (a) what will the water be used for (b) where will it be pumping to (c) do you require a pressurised system (d) depth of the borehole (e) diameter of the borehole (f) voltage reqwuired.
Once all these factors have been established then we can provide an estimate. We have a range of borehole submersible pumps to suit from relatively shallow to deep boreholes.
Q. Water just seems to trickle out of my taps can anything be done to improve this?
We would assume that you have a water supply fed by a well or borehole and which is a gravity fed system i.e. you open a tap and water is dispensed by natural gravity. Yes we can pressurise the pumping system by installing a pressure vessel (sometimes referred to as an accumulator) which will provide a flow and pressure equivalent to or better than mains pressure.
If you are on the mains then we could install a pressurised break tank.
Q. I have a problem with flooding in my cellar / basement what pump can I install?
Flooding in cellars and basements has been a problem for many households for years; however with the recent climate changes this problem is becoming more prevalent. We offer a range of quality automatic drainage submersible pumps which can be installed in a sump. As the water level rises the float switch rises with the incoming water and automatically starts and stops the pump on demand. We can’t stress enough how important it is to have a quality pump installed in such critical situations. There are many cheap pumps on the market which have proven to be both unreliable and false economy and ECP Group refuse to sell these substandard products.
Q. Which pump can I use in my septic tank?
Firstly we need to establish whether there is a solids chamber within the septic tank. Then we can provide you with a dirty water drainage pump which is capable of handling small soft solids and which simply pumps the waste water away.
If however you require a pump capable of handling solids then we offer a range of sewage pumps with grinder, vortex and solids handling capabilities.
Q. My pump keeps cutting in and out continuously why is this?
This would most likely be attributed to the pressure vessel being water logged (bladder burst) which causes the pump to cut in and out (cycle). It could also suggest that there may be a hole in the rising main. Either way it definitely needs to be investigated further to avoid damage to the pumping equipment and which is the biggest cause of pump burn outs.
Q. The flow and pressure seems to have diminished any ideas why this could be?
This would suggest a possible hole in the rising main allowing water to run back into the borehole / well, or the check valve has failed. The pump would need to be extracted and investigated further.
Q. How often should I have my well / borehole pump serviced?
This is a question we are often asked and really left to your own judgement. Some clients adopt the approach of if it isn’t broken don’t fix it; others prefer to have regular services carried out.
If the pump is installed on a galvanised steel rising main then we would strongly recommend it is carried out every 3 to 4 years checking on the condition of the main for corrosion. If left for too long there is the strong possibility that the pump could fall off down the bore and which could render the bore unusable with the pump becoming stuck.
If there is a problem with iron and manganese, the rising main and pump will become choked with a thick sludge reducing the performance of the pumping equipment and then causing unrepairable damage. This is another instance where we would recommend regular servicing.
Q. I have a rainwater harvesting system which I want to use for my garden irrigation which pump is best suited?
Firstly we would require to know your water requirements i.e. how many zones you have, size and quantity of sprinklers, voltage required and then we can select the most suitable pump. It should always be an automatic sytem or at least one which cuts out when there is no water.
If you do not find the answer to a question here then drop us an email using our contact us form.
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